1. How long will it take for my order to arrive?

We process and ship orders within 7 business days. Delivery times may vary depending on your location:

• Metro cities: 3-5 business days
• Other locations: 5-7 business days
  You will receive an email with tracking information once your order has been shipped.

2. How much does shipping cost?

we offer free shipping across India.

3. Do you offer international shipping?

Currently, we only ship within India. We are working on expanding our services to international locations soon.

4. Can I track my order?

Yes! Once your order is dispatched, we will send you an email with a tracking link so you can follow your order’s journey.

5. What should I do if my order is delayed?

If your order hasn’t arrived within the expected time frame, please check the tracking link provided. If there are any issues, feel free to contact our support team at [support@framart.in], and we’ll help resolve the matter.

6. What should I do if my order arrives damaged?

We take great care in packaging our products, but if your order arrives damaged, please reach out to us within 48 hours of receiving the package. Email us at [support@framart.in] with your order number and photos of the damaged item, and we’ll assist you with a replacement or refund.

7. Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact us as soon as possible at [support@framart.in]. Once the order is dispatched, we may not be able to change the address.

8. Do you offer express shipping?

Yes, we offer express shipping at an additional cost. If you need your order urgently, select the express shipping option during checkout.